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Testimonials

February 2012 – Susan & Gianni

 

Dear Garrett

 

We just wanted to say how much we are enjoying our renovated bathroom and kitchen – along with a number of other updates, fixes and adjustments we requested along the way eg built in wardrobes

 

It looks amazing and the number of people who visit us are amazed by the design, layout, attention detail and quality. “It’s something out of a vogue magazine” – is mentioned on many occasions.

 

Working with you and your team was seamless, and combined with your attention to detail, the skills and attention by your team – I think we had the dream renovation.

 

Prior to us renovating – everyone shared their horror stories, about delays, over budget, lack of professionalism– you name it, it was mentioned, we were both very nervous.

 

However you put both of us at ease right from the start and we look forward to working with you on our next project.



January 2012 - Alyson

We were happy to return to Better Bathrooms to update our master bedroom, as they had previously done a great job on bringing our bathrooms into the 21st century. Garrett was fantastic at suggesting ideas and incorporating our practical needs so we now have a relaxed sanctuary in a beautiful contemporary setting, which we expect to enjoy for many years to come.

As with any building process, there were small problems encountered along the way, but these were dealt with quickly and professionally to our satisfaction. Garrett is extremely approachable in dealing with any problems.

In general, the tradespeople were reliable, polite, obliging and careful.

We are satisfied customers who would be happy to recommend Better Bathrooms to those considering renovations.


January 2012 - Karen

Garrett has arranged a kitchen and two bathroom renovations for us over the years and after the first bathroom renovation we didn’t bother to consider any other company. We would often try to get quotes from other companies to ensure BBK were competitive and this was always the case. We would always choose BBK based on the hassle free, nothing is too much trouble attitude of all the staff.

Garrett’s knowledge of products available and suggestions for design, as well as the professional team of builders make better bathrooms and kitchens an excellent company to deal with.

 


January 2012 - Dorothy

At the start of the year I decided to renovate both my bathroom and kitchen. After many tries in visiting well advertising kitchen places I rang a friend who was in the middle of having her kitchen renovated by BBK. A phone call I will never regret.

 

I walked into the BBK show rooms and was greeted by Kate saying to her something like “I want to renovate my kitchen and bathroom for my old age and reminded her that housework was not my No1 priority”. Away we went. I was not very fussy but I wanted the renovation to be practicable. The bathroom was small but the kitchen was much easier. I just wanted bench space in the kitchen, something I never had.

 

Along the journey I found all staff/contractors were very reliable, easy to work with, workmanship first class with one “tradie” coming into the bathroom and saying to another “tradie” this bathroom has the WOW factor. I did not have to worry.

 

Many special thanks to all Garrett, Kate, Jarrod and the many others who wandered in and out of my home during the renovations. Back enjoying my cooking and entertainment. Living in my dream bathroom and kitchen.


January 2012 –Alyson

We are delighted with our recent kitchen, bathroom and laundry renovation.

It took us several years to find the right people to work with - someone who would listen and was prepared to think outside the box.

Both Karen and Garrett excelled in taking the time to understand what we were trying to achieve and were able to turn our ideas of recreating our 1940s kitchen and bathroom into reality. Nothing was ever too much trouble (even when we knew it was!). Our communication with Garrett was always professional and prompt and on the few occasions when we had minor issues, they were always dealt with immediately and without drama. Karen worked tirelessly to ensure that the design was exactly what we wanted and provided the advice and flexibility that was crucial to the end result.

All the trades people who worked on our job were punctual, courteous and professional. We were very pleased with the quality of the finished work. Thanks to Glen the carpenter, Fred the cabinet maker and to the tilers, electricians and plumber who made it all happen.

We have had nothing but high praise for our reno - everyone loves the curves! The kitchen is a dream to work in and we look forward to enjoying our house for many years to come.


December 2011 – Sandra

Dear Garrett & Staff

I would like to thank you all for the splendid job you have done with my en-suite and kitchen this past year.
From the start when I walked in with nothing but a wish list
for the en-suite I found that Karen in particular was very understanding in what I wanted and her ideas meshed wonderfully with mine. It now feels like a bathroom that is found in an exclusive hotel. Because of how the en-suite finished, I then decided to go ahead with the kitchen.
This was a little bit harder as I only had two ideas that the cupboards be higher than they were originally and I wanted them in a high gloss finish that didn’t have seams. I had no idea except for this of what I wanted in a new kitchen. Yet, Karen came up with the perfect plan.
The plan that was decided on is working extremely well and I couldn’t be happier with the finish of the cupboards, the stone benchtops and the island bench, love the island bench.
Everything had jelled well. I have had some wonderful comments about my kitchen including on how much larger it looks which is amazing.
I would have no problems recommending your company to anyone looking forward to doing renovations; in fact, I have already given one of Karen’s business cards to a friend who was looking for someone to do their kitchen. I don’t know if she has contacted you but I hope that she does as she will not be disappointed in your work.


March 2000 – Martin & Anne

Thank you for the recent renovation work in our kitchen and bathroom. Your team of workers were a pleasure to have around the house and were meticulous in all respects. Everyone showed pride in their work and always left the house tidy when they left. We are most pleased with the result.


January 2000 – Geraldine

I am writing to express my appreciated for the great kitchen you designed and your staff installed for me.
Never in my wildest dreams did I expect such a great ‘big’ kitchen. If I had my time over again regarding the design there is absolutely nothing I would change.
My special thanks to the trade team on their excellent workmanship and attention to detail; they’re great guys. With people like this working with you, you can only succeed.

Thanks again Garrett, I’m wrapped!


November 1999 - Peter & Annette

Just a note to let you know how pleased we are with the work you have done on our bathroom and kitchen. I didn’t think they could ever look as good as they do.
All of the workmen who came into the house were very courteous and did an excellent job and made sure everything was cleaned up before they went home for the day.
I have no hesitation in recommending Better Bathrooms & Kitchens to anyone. We are extremely pleased with the result.